Refund Policy
Effective date: September 19, 2026
We keep dispute handling practical and fair. If an issue occurs, contact support quickly so we can verify records and resolve it fast.
Issue Reporting Window
Report account login issues as soon as possible after delivery, ideally within 2 hours. For a Boosting drop, report it within the refill window shown on the option you bought.
Typical Cases We Review for Refund or Replacement
- Material mismatch between purchased item description and delivered item.
- Delivery or access failure traceable to our fulfillment process.
- Order integrity problems confirmed by our records and evidence review.
Boosting Orders
- If a service cannot be delivered, we will verify the result and may retry, replace, adjust, or refund the undelivered portion as appropriate.
- A refill applies only when the selected option displays a refill window and the drop is reported within that window.
- An incorrect, changed, deleted, or private link can prevent delivery. Running another service on the same link and result before the order finishes can also prevent us from measuring what was delivered. These cases may limit the available resolution.
- A delivered portion does not become refundable merely because completion took longer than an estimate or because an option without a refill later experienced drop-off.
Cases Typically Not Eligible
- Issues caused by policy violations, abuse, or prohibited usage.
- Device, network, VPN, or third-party actions outside our operational control.
- Claims submitted too late to reasonably validate order-state evidence.
Evidence Requirements
We may request screenshots, screen recordings, timestamps, and related order details to evaluate claims accurately. Incomplete records can delay or limit resolution options.
Resolution Format
Where a claim is approved, resolution may be provided as replacement, order adjustment, or refund, depending on verified facts and available inventory.
Support Channels
WhatsApp: wa.link/fast_accounts
Email: support@fastaccs.com