We're Here to Help

Have a question or need assistance? Our support team can help with orders, payments, and account-related issues.

Frequently Asked Questions

Find quick answers to common questions. Can't find what you're looking for? Contact us!

Need post-delivery usage tips? Jump to After Purchase Guide

After Purchase Guide

These quick tips help keep account access smooth after delivery. If your delivery notes include account-specific instructions, follow those first.

Quick 2FA Login

  • Open the 2FA link in your delivery notes when prompted for a code.
  • Copy the current 6-digit code and paste it into the login screen.
  • If a code fails, wait for refresh and try the next code.

First Steps for Instagram and X

  • Use the same device for the first 24-48 hours where possible.
  • Make profile and security updates gradually.
  • Keep early activity natural before heavy edits.

Follower Fluctuation on X

  • Minor follower movement can happen after delivery.
  • This is usually related to platform-side cleanup cycles.
  • Your delivered count is checked at handoff.

Security Basics

  • Secure your recovery email first.
  • Keep credentials private and avoid sharing logins.
  • Avoid rapid security changes right after first login.

Support Timing

  • Test login as soon as your order is delivered.
  • Report login issues quickly for the best support outcome.
  • For fastest help, message us within 2 hours of purchase.

Platform-Specific Notes

  • If your delivery notes include account-specific instructions, follow those first.
  • When delivery notes differ from general tips, delivery notes take priority.
  • If anything is unclear, contact support before making major changes.